Brighton & Hove Adults Services Logo

Top of page

Size: View this website with small text View this website with medium text View this website with large text View this website with high visibility

Quick Guide

April 2017

Welcome to the Brighton and Hove Adults Social Care Services Procedures Manual.

Before proceeding to the body of the manual, please read this 'Quick Guide'.


  1. Display and Browser Options
  2. About this Manual
  3. Keywords and Search
  4. Amendments and Next Update
  5. Printing and Retaining Copies
  6. Copyright
  7. Register for Updates

1. Display and Browser Options

People with a visual impairment may have difficulty accessing this manual.

To change the size of the text/layout - please use these accessibility buttons


which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.

2. About this Manual

2.1 Status of the Manual

This manual is the latest operational version of the Adult Social Care Procedures.

2.2 What is Included

The manual is designed to contain all your policies, procedures and guidance.

  • Policies and Values: Part One of the manual contains all your policies, values and principles and the ‘Values’ chapter (on the menu bar on the left hand side of the screen) summarises the key underlying values and principles for Adult Social Care. All procedures in this manual should be read in the context of this chapter;
  • Procedures and Guidance: Procedures and guidance are located in individual chapters which are available from a traditional Contents List - available on the menu bar on the left hand side of each screen.

2.3 Forms

A Forms Library is accessible from the button in the left hand menu.

It contains forms that can be downloaded and completed as required. If you would like to recommend a form to be included in the library, please send an e-mail to

3. Keywords and Search

3.1 Keywords

The manual includes a glossary of terms such as Court of Protection (try it: click on the highlighted text). We call them Keywords. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the Close button at the bottom.

3.2 Search

We have provided a Search function, available from the relevant button on the left hand menu bar. This will enable you to search for chapter / procedure titles and sub-sections within chapters. It will provide the best results if you know the title of the chapter or sub section, or if you have a good idea what the title is.

You may have to try different or alternative spellings/terms before you get the result you are looking for.

4. Amendments and Next Update

When updates are published, some sections or sub-sections may be new or may be amended. If so, it will be indicated in the Contents List, at the top of the relevant section.

Click here to view details of updates made to this manual.

Please note: This latest edition of our Adult Social Care Policies and Procedures manual includes some new contents headings as a direct result of the forthcoming Care Act changes. Some of these policies/procedures are still being written and will be included in future editions of the manual.

Also the order of the Contents list has now changed. We hope you find it easier to use, but if initially you cannot find the information you are looking for, please use the search button located on the left side of the screen.

Please note: Some of the titles on the Contents list are direct links to information held on Brighton and Hove Council’s Intranet site.

This manual is currently being refreshed for a new development which will be available in the Summer 2017

If you have any new chapters that you wish to be incorporated in the manual, or if you wish any amendments to be made, please send them by E-mail to

5. Printing and Retaining Copies

The manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure.

Please note, copies may be printed for reference only, they may NOT be retained for more than 3 working days or used for any other purpose (see Section 6, Copyright).

6. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Brighton & Hove City Council.

7. Register for Updates

We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we regularly publish. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.